Policies

Privacy Policy

Your privacy is important to us. Ink It Labs LLC retains your information only for the function to perform filling your order and/or to communicate special events or promotions Ink It Labs is providing.

Ink It Labs will not sell or disclose your personal information to any third party without your explicit consent.

Account Information:  You must provide a valid email address and up-to-date information with submission of an order. You will receive an email confirmation once payment is made and be redirected to our upload page. It is your responsibility to ensure each file in submitted in the correct format. If you are a business entity, you personally guarantee that you have the authority to bind the entity to the agreement.

Conditions of Sale

Ink it Labs LLC is a web-based small manufacturer. Artists, individuals, or companies can upload their original artwork to be printed, engraved, and laser cut onto acrylic, wood, paper, and other mediums available or by custom request through our website and in compliance with Ink It Labs policies.

Ink it Labs has no control over the safety, morality or legality of any aspect  of the items produced, the truth or accuracy of the artwork, or the ability of the customer to sell items. Ink It Labs does not prescreen users or the content or information provided by users. Ink It Labs cannot ensure that artwork submissions are original. Consequently, Ink It Labs does not take legal ownership of the artwork or items produced from the submitter to the end user.

Ink It Labs cannot guarantee the true originality of any content or submissions of artwork. You agree that Ink It Labs is a service-based small manufacturer and as such is not responsible or liable for any content, for example, data, text, information, graphics, distribution, images, drawings, renderings, photographs, profiles, audio, video, items, to include but not limited to links posted by you, other users, or outside parties utilizing products produced by Ink It Labs at your request by submission of order.  You use the Ink It Labs service at your own risk.

Submission of Order:

By submission of your order, you agree Ink It Labs can only be held accountable for mistakes made by Ink It Labs. Further, you agree and understand that Ink It Labs offers fee-based services that must be purchased and requested as the time of order submission. Furthermore, you agree and understand that Ink It Labs has no association with your submissions of artwork. In requesting Ink It Labs fee-based services you are providing permission to Ink It Labs to alter the content of your file to include but not limited to conversion of your artwork to a vector rendering, add or alter laser cut-lines and holes, arrange to proper format, layering formats for correctness and hidden content, B-side renderings, text direction and placement, and set up, or any discrepancy  Ink It Labs considers a potential issue affecting the quality of the finished product. You agree Ink It Labs opinions regarding your submission for order may not be a shared opinion with regard to the above-mentioned, therefore you are responsible for conveying your intent to content in writing to Ink It Labs at the time of your submission.

Ink It Labs will use diligence to provide a quality product.

Additionally, you agree beauty is in the eye of the beholder, meaning that you understand and agree Ink It Labs provides a medium for your artwork and fee-based services do not include altering your artwork, alterations made by Ink It Labs are solely for the purpose of the above-mentioned.

Color Selection:

By submission of your order, you agree you, the submitter are the responsible party for color selection. You agree you have read and understand the instructions on the Ink It Labs Site regarding color selection, available spot-color swatches,  available download and installation of spot and special colors swatches, and but not limited to use of other available color management methods (ex. Pantone Color Matching System), understanding that what you see on-screen or from any other selection other than the spot and special color swatches available for download on Ink It Labs Site for color selection may not provide the desired outcome, and that color accuracy is best achieved by utilizing Ink It Labs spot and special color swatches.

WOOD:

By submission of your order, you agree that you understand wood grains vary from piece to piece and that variations are acceptable and not to be considered mistake when utilizing wood for a printing and/or laser cut medium.

Compliance: 

You agree to comply with all local laws regarding online conduct and acceptable content. You are responsible for all applicable taxes. You may provide the necessary tax exempt information to Ink It Labs (contact us for the form). In any event, you are responsible for the validity of the information provided and remain the responsible party. Further, Texas law requires Ink It Labs to collect applicable taxes for sales & shipments made within the State of Texas and will be included in your total shipping charges.

You must abide by Ink It Lab’s policies as stated herein and within the content of the Site, as well as any other operating rules, policies, procedures that may be published from time to time on the Site by Ink It Labs, each of which will be incorporated herein and each which may be updated from time to time without notice.

Account Information:

You must provide a valid email address and up-to-date information with submission of an order. You will receive an email confirmation once payment is made and be redirected to our upload page. It is your responsibility to ensure each file in submitted in the correct format. If you are a business entity, you personally guarantee that you have the authority to bind the entity to the agreement.

Fees and Services:

Ink it Labs provides an opportunity to review and accept the fees you will be charged prior to the clicking the submission of your order. In the event you have a coupon or promotional code to utilize, ensure you do so prior to the completion of your order. Ink it Lab’s fee policy is subject to change, changes will be posted with at least 14 days notice prior to their effect. However, Ink It Labs may choose to temporarily change the Fees for promotional events (examples: discount specials, coupons, quantity discounts posting coupon codes or coupons, etc); such changes are effective when Ink It Labs posts the temporary promotion on the Site. Ink It Labs may change some or all of its service and fees at any time. In the event Ink It Labs introduces a new service, the fees for that service are effective at the launch of the service. Unless otherwise stated, all fees are quoted in US Dollars (USD).

Payment is due prior to the submission of artwork. An electronic email confirmation will be sent notifying user of order and payment received and contain your unique order confirmation number. You must utilize this unique order number in any and all correspondence regarding the related order.

Ink It Labs considers all Orders as “Custom Orders”, therefore, Ink It Labs cannot be responsible for any mistakes made within the submission. Refunds will only be considered for mistakes made by Ink It Labs. Reprints will only be considered at no charge for mistakes made by Ink It Labs. Consequently, it is imperative your submitted file(s) meet(s) the file requirements described on the website. Should Ink It Labs find any issue with the user’s file, you will be contacted via email. Order turnaround time will be directly affected by errors in file preparation. If the user has any question or doubt to meeting either of these criteria, Ink It Labs offers a file conversion service by request only.

Prohibited, Questionable and Infringing Items and Activities:  

You are solely responsible for your conduct and activities on and regarding your submissions for order and end-use of product to and from Ink It Labs and their services, to include but not limited to any and all data, text, information, artwork, drawings, renderings, images, graphics, products, photographs, profiles, audio, video, items, links (together, “Content”) that you submit, post, and display utilizing the services of Ink It Labs.

Restricted Activities: 

Your Content and your use of Ink It Labs shall not:

Be false, inaccurate or misleading

Be fraudulent or involve the sale of illegal, counterfeit or stolen itemsInfringe upon any third-party’s copyright, patent, trademark, trade secret or other proprietary or intellectual property rights or rights of publicity or privacy.

Modify, adapt, or hack Ink It Labs  or modify another website so as to falsely imply that it is associated with Ink It Labs

Appear to create liability for Ink It Labs or cause Ink It Labs to lose (in whole or part) the services of Ink It Labs;

Furthermore, you may not list or consummate any product that was initiated using Ink It Lab’s service that, by paying to Ink It Labs the service fee, or the final product fee, could cause Ink It Labs to violate any applicable law, statue, ordinance, or regulation, or that violates the Terms of Use.

Effective Date: March 12, 2012